Reduce Repetitive Messaging Workload
Lower staff time spent answering common between-visit questions.
Fertility Companion
Founding Clinic Program
Meet Eva — a 24/7 AI Companion for Your Patients
Eva is an empathetic, clinic-aligned AI companion embedded into your website and patient portal — guiding patients from first question through intake and treatment with calm, plain-language support, reducing no-shows and surfacing more qualified inquiries, while keeping your team in control.
Fertiligent
one agent · every channel · Meridian Fertility
Phone
Answering a new-patient intake call
Live
Fax intake
Referral parsed & filed to the patient chart
0:04
SMS · outbound
Day-3 scan reminder sent to 3 patients
0:11
Web & WhatsApp
2 patient questions answered, in their language
now
Clinician oversight
1 case flagged & routed to the on-call nurse
Review
Intake → Answer → Schedule → Follow-upToday · 41 handled · 3 to clinician
IVF care, simplified
Anywhere. Anytime. With you.
Moments with Eva
Short clips on the support patients feel between visits.
WHY CLINICS USE THE COMPANION
Support Patients Between Visits — Without Increasing Staff Load
Fertility treatment is complex and emotionally demanding. Patients frequently have questions between appointments about medications, timelines, symptoms, and next steps.
The Companion helps your clinic:
- Provide consistent, structured answers outside appointment hours
- Reduce repetitive inbound questions
- Reinforce guideline-aligned explanations
- Strengthen trust through empathetic communication
All within your clinic’s governance framework.
HOW IT WORKS
Embedded Into Your Clinic’s Digital Experience
The Companion can be integrated directly into:
- Your clinic website
- Secure patient portals
- Pre-cycle education pages
- Medication instruction hubs
- FAQ and resource centers
Patients interact with a supportive AI interface that reflects your clinic’s tone, policies, and standards.
When appropriate, the system can:
- Encourage patients to contact the clinic
- Provide structured next-step guidance
- Escalate to staff workflows
SAFE, CLINIC-CONTROLLED USE
Clinic-Controlled. Patient-Facing.
Fertiligent AI Companion does not replace clinical judgment.
It is designed to:
- Provide general educational guidance
- Reinforce instructions already provided by the care team
- Reduce confusion between visits
- Support emotional reassurance during uncertain moments
All responses operate within configurable boundaries defined by your clinic.
Key Capabilities
Emotional Support
Reassurance between appointments
Steady reassurance through long treatment — so patients feel less uncertain at the hard moments and more connected to their care.
24/7 Guidance
Answers when the clinic is closed
Answers common questions outside clinic hours — help with medications, IVF steps, and what symptoms and timelines mean.
Multilingual & Inclusive
Every patient, in their language
Auto-detects and replies in each patient's language with clear, jargon-free wording for any literacy level.
Privacy & Safety
Secure by default, clinician-led
A secure patient-communication framework that stays within clinic-defined boundaries and escalates to clinicians when needed.
Escalation to Your Team
A person, whenever it matters
Recognizes when a request needs a human and hands off cleanly to staff, integrating with your existing communication workflows.
Clarity & Understanding
Plain language, fewer misunderstandings
Plain-language explanations of protocols and instructions that improve understanding and adherence to care plans.
BENEFITS FOR CLINICS
Extend Your Care Team Digitally
With the Companion, clinics can:
Improve Patient Clarity and Confidence
Provide consistent explanations that reduce confusion and anxiety.
Lower Unnecessary Call Volume
Decrease inbound follow-up driven by unclear instructions.
Strengthen Continuity of Care Between Visits
Reinforce clinic-aligned guidance outside appointment hours.
Maintain Standards While Scaling Patient Volume
Support growing demand while keeping communication consistent.
TRUST AND OVERSIGHT
Built for Responsible Use in Fertility Care
Fertility care involves highly sensitive information. The Companion is designed to operate within your clinic’s governance structure.
Patient interactions remain within environments defined by your clinic.
- Alignment with healthcare privacy requirements
- Configurable role-based boundaries
- Transparent usage controls
- Clinic-defined oversight and policy enforcement
COMPANION + CLINIC AGENT
One Platform. Two Experiences.
COMPANION
Patient-facing support embedded in your clinic’s digital experience
Best for:
- Between-visit questions
- Education and guidance reinforcement
- Consistent clinic-aligned explanations
CLINIC AGENT
Clinician-facing AI that answers calls, processes referrals, and supports documentation
Best for:
- Drafting notes and instructions
- Reducing admin workload
- Standardizing documentation quality
Together, they strengthen communication on both sides of the care journey.
Bring the Companion to Your Clinic
See how the Fertiligent AI Companion can extend your care team’s support between visits — while maintaining full clinical oversight.