Pricing
We quote per clinic, and the quote follows what you switch on.
Every deployment starts from the same platform. The modules are the parts you choose, and a clinic can start with one. Tell us what you are trying to fix and we will price that, not a bundle.
The platform, included in every deployment
The shared part. Every module below sits on it, and none of them duplicates it.
- One patient record. Patients, care episodes, monitoring results and alerts, with a clinician's verify step that is both attestation and release to the patient. Cycles, embryos and cryostorage can live here too.
- One worklist. Every call, text, email and portal message lands in the same coordinator inbox, with what has already been said to that person.
- Scheduling. Physician rosters, published slots, booking, time off, and a public availability surface so patients can book themselves.
- The patient portal. Results as they are released, messages, bookings, and the documents the clinic has shared.
- The controls. Roles, a full audit trail, a PHI access log, break-glass access, and per-channel consent before anything clinical is said.
- EMR delivery. Clinical events delivered to the system you already run as FHIR over HTTPS, configured during onboarding. The signed note is copied into the chart.
- Your clinic, your languages. Your branding on every surface, and a portal that runs in 22 languages.
Add the modules that suit your clinic
Each one is switched on for your clinic, not bought in a tier. Start with the one that fixes the biggest problem and add the next when the first has earned its place.
AI Scribe
Records the visit with consent, drafts the note, and shows the clinician the transcript line behind every sentence before they sign.
- 11 fertility encounter types, from initial consult to failed-cycle debrief
- 16 note and letter templates, plus your own
- Every sentence cited to the transcript, or marked as not
- Cycle context from earlier visits in the same cycle
- Live in-room checklist of measurements and talking points
- Consent, speaker confirmation, sign, addendum
- Dictation and letters in 32 recognition languages
- Diagnosis and billing codes suggested from the note: OHIP, MBS, OPCS-4; ICD-10-CM diagnosis only in the US
Referral Management
Referral PDFs, uploaded one at a time or in a batch, read on arrival and put in front of the right person with the fields highlighted on the page.
- Extraction from typed and handwritten referrals
- Three review lanes, from quick check to full review
- Duplicates and non-referrals caught before a coordinator sees them
- Confirm creates or matches the patient and the prospect
- Referring physicians and clinics learned by name
- Funnel report and export, from received to first appointment
Clinic Phone Agent
The calls that go to voicemail today, answered, verified and written down, with a warm handover the moment a person is needed.
- Answers, identifies the caller by date of birth, takes the detail
- Books into real slots on the clinic calendar
- Answers from the clinic's own fact cards and documents
- Hands to staff by live bridge on anything clinical
- Every call summarized into the worklist and the record
- Live dashboard of calls answered, resolved and escalated
Patient Messaging
The same agent on the written channels, switched on for the ones you can staff, with every thread in the worklist the team already uses.
- Patient SMS with opt-out handled and honored
- Inbound email from your reply mailbox
- Portal messaging with attachments and templates
- AI drafts reviewed and approved by a person before they go
- Idle threads closed and summarized for you
- Message bodies kept out of the audit log
Eva, the Patient Companion
A companion your patients meet before they book and keep after they are signed in, answering from what your clinic has written down and handing off when it should.
- Embedded on your site with your name, voice and avatar
- Answers grounded in your clinic's approved knowledge
- Says so rather than guessing, then escalates to a person
- Captures the enquiry into the prospect pipeline
- Recorded messages from your team, in 12 languages
- Signed-in patients can ask about their own released results
Staff Copilot and Reporting
A copilot for the team that answers from the clinic's own protocols and policies with citations, and the reports that show what the assistant handled.
- Answers from your SOPs, protocols and HR documents, cited
- Refuses questions that would need patient data
- Reporting questions answered from an allowlisted data view
- Referral funnel from received to first appointment
- Assistant resolution rate and satisfaction
- Hours and cost saved, estimated from what it handled
See each one running
Product, not slides. Every clip is the real clinic portal on synthetic data, and the same portal is open to you on the demo page.
Learn more about pricing
The questions that decide it, answered before anyone talks to us.
Can we buy one module on its own?
Yes, and most clinics do. The scribe is bought per clinician and works with nothing else switched on. On the platform side, a clinic replacing its phone line starts with the phone agent, a clinic drowning in faxes starts with referral management, and the next module comes when the first one has earned its place. Nothing here is a bundle you have to take whole.
Why are there no prices on this page?
Because the honest number depends on what you switch on and how many people use it. A menu of component prices invites you to add up a figure that is not yours. Tell us what you want to fix and we will quote that. If you only want the scribe, ask for the trial and decide before anyone calls you.
What is the business case?
Time your team stops spending on documentation, callbacks and data entry, calls that get answered instead of going to voicemail, and referrals that stop falling through. We do not promise a multiple. The platform's reporting shows what the assistant handled, its resolution rate, and an estimate of the hours and cost that saved, modelled from your own volumes rather than ours. We will build the case with you from those numbers.
How long does it take to get running?
Days to a couple of weeks for a first clinic. Most of that is setting up your note templates and getting clinicians comfortable with the review and sign-off step. There is no EMR migration to wait on; on the platform the integration is configured during that same onboarding.
How will it change how the clinic works?
Less than you might expect, on purpose. Everything lands in the worklist the team already uses, the chart you already run stays the chart, and a person signs every note and takes every clinical decision. What changes is the amount of typing, phoning back and re-keying between those steps.
Which EMRs do you integrate with?
The one your clinic already uses. Integration is configured per clinic during onboarding and comes with the platform. Clinics we talk to run eIVF, IDEAS, BabySentry, Artisan, MedART, Meditex, and the general systems. Clinical events are delivered to the chart as FHIR over HTTPS, and the signed note is copied in by your team, whether or not the platform is switched on. More on the [EMR integration page](/fertility-emr-integration/).
What support do we get?
Email support on every plan, and onboarding done with you rather than handed to you. We do not publish a response-time number we have not measured on your account, so ask us for what we can commit to for a clinic your size.
How is our data handled?
One agreement covers every service that touches patient data, nothing leaves your clinic's tenant, and we do not train on it. Where it is processed, what the controls are, and what we will sign are all set out on the [security page](/security/), which is also where to send your questionnaire.
Can we be billed in CAD?
Yes. We quote in US dollars and bill in Canadian dollars on request. Say so when we scope the deployment.
What happens after the scribe trial?
Nothing automatic. We do not take a card for the trial, so there is nothing to charge. Keep it if it earned its place; if not, your notes remain yours to export.
Request a quote
Tell us what you want to fix and how big the clinic is, and we will come back with a number for that, not a bundle.
If it is the scribe you want, say so and we will set up the fourteen-day trial by hand: no card, and nothing charges at the end of it.